A new approach to quality assurance

Workforce Development Councils enable industry to have a stronger voice around quality assurance.

Muka Tangata wants ākonga (learners) to flourish in the food and fibre sector, and for employers and industry to get workers with the skills they need. Muka Tangata is responsible for quality assurance activities with providers who develop and deliver their own programmes. These activities include programme endorsement and external moderation. 

Our aim is to support providers to deliver quality programmes for ākonga. 

Throughout 2022 we worked to find out how we can best work with providers and develop fit-for-purpose quality systems. Our two recent reports signal the way we plan to move forward.

Te Whakatōnga

A bespoke approach to deliberately incorporate mātauranga Māori and te ao Māori values into our National Quality Assurance and Moderation activities.

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External Moderation Review

A review of our moderation systems (conducted by SAARA) to confirm the value of external moderation, explore opportunities for improvement and research best practice.

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Providers told us they see value in moderation that supports them to improve programmes. We’ve also heard from industry that they value external moderation to ensure that education and training is robust and that moderation improves provider materials and practices. 

Our Quality Assurance and Enhancement team continues to build relationships and partnerships with providers, endorse programmes, and carry out provider site visits and desk-based moderation of samples submitted by providers. In 2023 we are: 

  • increasing the number (and overall effect) of site visits with providers
  • increasing the number of professional development workshops we will facilitate for providers and schools to 22
  • focussing our moderation increasingly at the programme level
  • adjusting our moderation reports to reflect te ao Māori values and our commitment to te Tiriti o Waitangi
  • focusing specifically on the achievement of Māori ākonga; and
  • using better metrics to inform decision-making around risk, programme performance and learner progression.

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