National Trade Academy and Muka Tangata partnership supports good outcomes for learners 

Muka Tangata and the National Trade Academy (NTA) are working together to support good outcomes for learners. 

The NTA delivers training across the food and fibre sector and is also contracted by schools for specialist delivery and assessment services. 

Muka Tangata’s Quality Assurance and Enhancement (QAE) team has engaged with NTA over the last year about moderation and programme endorsement, as well as visiting the facilities. 

“This was a really positive thing for us and for Muka Tangata,” says Kevin Lawrence, Quality Assurance Manager at NTA. “It provided them with insights into our business and how we operate and an opportunity to meet and talk to our staff.” 

The site visit led to Muka Tangata providing a one-day workshop at NTA around assessment practice for 20 of their tutors. This received positive feedback from tutors. 


NTA also submitted a large number of assessment materials to Muka Tangata for pre-moderation. Subsequently, all materials have been successfully pre-moderated by Muka Tangata.  

“Muka Tangata undertook that process at no cost to us and was extremely helpful throughout,” says Kevin. 

NTA had also submitted a programme to Muka Tangata for endorsement that didn’t fully meet the Te Ao Māori considerations. NTA and Muka Tangata’s Poutiaki Te Ara Kounga Māori and Quality Assurance Specialists held a series of meetings to work through how best NTA could show how they are meeting these requirements. 

This resulted in NTA gaining programme endorsement and a deeper understanding of how to meet considerations for future programmes. 

An open and collegial approach has been built up between NTA and our QAE team. This has meant that any issues or challenges are quickly and efficiently solved, speeding up and supporting the provision of learning for NTA’s learners.   

“We have a great working relationship with Muka Tangata. Communications are open and consistent and they’re always willing to be as helpful as possible.”  

Post-moderation results for NTA are in the early stages in relation to seeing how much of an effect Muka Tangata has had on this organisation’s practice. 2023 moderation results are positive, noting a change in the quality of evidence submitted by NTA.